News

salaam-mechelen.be launched
We developed a new website for indoor soccer team Salaam Mechelen.

la-loena.be launched
We developed a website for kids' clothes store La Loena.

coda-architecten.be launched
We developed a new website for CoDa Architecten.

Mobil'ICT provides onsite IT support for GE
Hemmersbach asked us for onsite IT support at General Electric's international HQ.

uwfamilienaam.be updated
We have updated uwfamilienaam.be, where you can order domains and webhosting.

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salaam-mechelen.be launched

The website features a content section based on the e107 CMS, and a match results and league ranking module.

www.salaam-mechelen.be

Posted by Filip on Monday 03 August 2009 - 16:15:41

la-loena.be launched

A 3-page website with integrated newsletter and an original design fom Pigment.

www.la-loena.be

Posted by Filip on Wednesday 29 April 2009 - 20:37:11

coda-architecten.be launched

The website features a lot of articles about architecture, past and current projects, and practical info about building your house.

www.coda-architecten.be

Posted by Filip on Friday 06 February 2009 - 14:45:33

Mobil'ICT provides onsite IT support for GE

Industry sector:

Industry

Assignment:

In order to achieve significant cost savings, a globally leading company in IT outsourcing engaged us to provide desktop services (PC-Refresh, Break & Fix and IMACD Service) for 35,000 workstations in five European countries (Germany, Italy, UK, Ireland, Switzerland).

The challenge:

The aim was to perform around 80,000 service assignments completely in all five European countries with a 6-hour restoration time on a ticket basis. The transition from the existing service provider was to be carried out practically unnoticed by the end customer. The given cost framework demanded a massive cost saving right from day one without affecting the service level and the utilisation of cost synergies through a trans-national governance structure.

Procedure:

In order to stay within the assured cost frame we introduced a ticket based invoicing system. The difference here is that previous service providers charged for their services according to the work involved and thus shifted the responsibility for productivity to the ordering party. Since the assignment involved taking over the commission during running operations, we controlled the take-over of the tasks by means of a two-month training and shadowing phase. In this two-month phase we customized the Hemmersbach Process Management System to the customer’s requirements on the basis of defined key performance indicators. In this way, on the day of complete take-over we were able to monitor the service levels of the technicians proactively in all the countries via the “central ticket police” in the headquarters.

Results:

The cross border synergies were implemented through central control and the Hemmersbach Process Management System and in this way achieved improved quality from the first day. We reduced our customer’s service costs by 35 %.

Posted by Filip on Sunday 28 September 2008 - 20:25:25

uwfamilienaam.be updated

uwfamilienaam.be is one of our own sites where you can order domains and webhosting.

Posted by Filip on Wednesday 05 December 2007 - 01:17:10

Mobil'ICT participates in PC rollout for Hemmersbach

Industry sector:

Chemistry

Assignment:

One of the leading companies in the IT industry commissioned us with the installation of 38,000 PCs and notebooks for its customer in the chemistry sector in 27 countries (Europe, Middle East and Africa) within 7 months at calculable costs.

The challenge:

The aim was to replace PCs and notebooks including peripherals at all 38,000 customer workstations. In doing so, the activities of the user were not to be interrupted for longer than 15 minutes. Installation was to be undertaken in the respective language of the country and the technicians were to be perfectly trained in the equipment type. Since the installation work was invoiced on a “ticket basis” Hemmersbach had full responsibility for productivity.

Procedure:

Our project team was given overall responsibility for project planning, availability and control of resources. The headquarters in Nuremberg provided cross-border support and, amongst other things, arranged and planned appointments and dates for installation. The “management cockpit” enabled the project team to control the entire procedure with regard to quality and productivity in real time. At peak periods, we were carrying out more than 500 installations per day, each within a time frame of less than 15 minutes per installation. For this cross-border EMEA rollout we deployed the services of our own subsidiaries in the high-volume countries and in the lower-volume countries we used the services of the Hemmersbach Authorized Partner Network. We provided equipment logistics at the customers’ premises.

Results:

All agreed 38,000 installations were carried out as required according to our contract within 7 months. Compared to previous rollouts for the customer we achieved significant cost advantages whilst at the same time maintaining the level of service. The customer had the opportunity to monitor progress and quality throughout the project via real time web-front.

Posted by Filip on Thursday 03 May 2007 - 16:05:49

Mobil'ICT acquires part of FNS

We took over part of the customer base from Flemish Net Services (FNS). These are mainly hosting, domain names and Webdevelopment customers. You can find some examples on our Links page.

Posted by Filip on Monday 02 April 2007 - 08:49:00

New service: remote support

Using the new feature Skype Prime, Mobil'ICT now offers a remote support line through Skype. You need Skype version 3.1 to be able to use this service.

PC support

An urgent problem with your PC? Call us and get help right away.

Call now

€1.20 / minute

Posted by Filip on Monday 19 March 2007 - 15:03:42

Mobil'ICT unveils new logo

Straight developed our new logo and style. In the next few months more will be added to the website, such as more details about our activities, our partners, and even a webshop! Stay tuned...

Posted by Filip on Tuesday 19 December 2006 - 11:10:21

jcidistrictantwerpen.be launched

This site uses the new JCI style and points to more information about the local chapters in Antwerp.

www.jcidistrictantwerpen.be

Posted by Filip on Monday 11 September 2006 - 20:20:09

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